There’s a great post by Jeremiah Owyang (@jowyang) today that lays out a roadmap matrix of ways corporate websites can integrate social network components to connect with customers. The key message is: [Companies must integrate customers behavior on social networks to their corporate website to increase relevancy, word of mouth, and trust] Jeremiah then lays [...]
Entries Tagged as 'Social Media'
Deeper Than Social: Customer Service and Culture
March 1st, 2010 · 10 Comments · Business, Community, Customer Service, Social Media
Tags: company culture·Customer Service·integration·Jeremiah Owyang·Jim Long·Sears
Essentials for PodCamp Toronto
February 19th, 2010 · 10 Comments · Communication, Event, Non-Profit, Social Media, Technology
Tomorrow I head to PodCamp Toronto to speak on Saturday. This will make my 6th Podcamp experience (PodCamp Toronto 2, 3, 4; PodCamp Montreal 1 & 2, PodCamp Boston 4) and I’ve got some tips for those who are new to the PodCamp experience. 10 Things PodCamp Is: not just about podcasting an unconference for [...]
Tags: pcto·pcto10·PodCamp·PodCamp Toronto
Part 2: Twitter Lists: Developers and Applications
October 16th, 2009 · 7 Comments · Business, Social Media, Technology
This is Part 2 of a 3-part 4-part series. Read Part 1: What Are Twitter Lists? Unfortunately, if you are not part of the Beta roll out, Twitter will not allow you to see the URLs of lists, even if they’ve been tagged as public. For the benefit of everyone, I will include screen shots, [...]
Tags: Application programming interface·Chrsitine Lu·Guy Kawasaki·TweetDeck·Twitter·Twitter Lists
PodCamp Montreal: Death and Digital Legacy
September 18th, 2009 · 5 Comments · Community, Death and Digital Legacy, Event, Montreal, Social Media, Technology
My PodCamp Montreal session on Death and Digital Legacy is scheduled for Saturday @ 2:30 PM. And, to be honest, I considered canceling it. This morning, news spread of the murder of Montreal blogger Renée Wathelet (@endirectdesiles). A fixture in the community, Renée fell in love with Mexico’s Isla Mujeres and moved there last year [...]
Shel Israel and Twitterville Come to Third Tuesday Montreal
August 31st, 2009 · 1 Comment · Event, Montreal, PR, Social Media
(Cross posted from 3e Mardi | Third Tuesday Montréal.) In a special Sunday edition of Third Tuesday Montreal, Shel Israel, co-author of Naked Conversations, will be here Sunday, September 13th at 6:00 PM to speak about his new book, Twitterville: How Businesses Can Thrive in the New Global Neighborhoods.Shel Israel writes, speaks, advises and tweets on [...]
Tags: 3rd Tuesday·books·Montreal·Naked Conversations·Public relations·Robert Scoble·Shel Israel·Social Media·Twitter·Twitterville
